Gemini will phone businesses for you, and wait on hold

Google is testing Call for Me on Pixel 11 phones in the US: Gemini rings a business, introduces itself, navigates phone menus, waits on hold and books or changes an appointment while the user watches a live transcript.

Our read: If customers call you to book, some of those calls will soon be AI.

• Make sure whoever answers your phone can handle a caller that says it is an AI assistant.
• Put booking, opening hours and prices online, so both people and agents can find them.

Source: TechCrunch. This is our short summary of their reporting. The paragraphs marked "Our read" and the things to do are SeedFoundry's opinion. The summary is drafted with AI tools. The picture is our own graphic. How we source and credit